Can eligibility be checked automatically in the tool?
No, this feature is not supported by Employee Referrals.
When and how do I get notified about a due reward?
On the due date of a reward, you will be informed via email. Please make sure this type of notification is active.
What are Segments?
If Segmentation is enabled by the Admin, different segments (multiple segments possible) are assigned to users, allowing specific hiring rewards and Reward Shop items to be offered to different target groups within the user base. The different users now only see rewards that are intended to be visible for their segment.
Why wasn't I informed about a due reward?
In order to be informed via email, the notification "Remind me about due rewards" needs to be ticked. If the notification is active and you haven't received the email, please check your SPAM folder.